Refund Policy

At The Bud Pro, your satisfaction is our priority. If you receive a defective or damaged product, we offer a full refund of your purchase. Simply reach out to us using the Contact Form on our website within 7 days of receiving your order, and our team will process your refund promptly.

If you are not satisfied with a product for any reason, you may request a refund. We believe in making things right for our customers. Just complete the Contact Form with your order details and a brief explanation, and we will get back to you.

Refunds are typically processed within 3–5 business days after your request is approved. Depending on your bank, it may take a few additional days for the funds to appear in your account.

 

Shipping Policy

We cannot ship any THCA product to: Oregon, Vermont, Rhode Island, Hawaii, Minnesota, Arkansas, Nevada, or Idaho due to state laws. 

  • Processing Time: Orders are usually processed within 1 business day after receiving payment.
  • Shipping Time: Once shipped, delivery generally takes 2 to 3 business days.
  • Shipping Carriers: We primarily use USPS Priority Mail and UPS Ground for fast, reliable service.
  • Tracking: You will receive an email with a tracking number as soon as your order ships.

Please double-check your shipping information at checkout. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

Questions?
If you have any questions about our refund or shipping policies, please don't hesitate to reach out using our Contact Form.